After interacting with a business, I often get an online customer satisfaction survey. Sometimes I do them, sometimes I don't. Often, I'll be told ahead of time by the person providing the service to expect the survey. And sometimes this person will suggest that, if I liked the service, I should give the highest rating … Continue reading Survey says…

Welcome to Daylight Savings time. In the old days, you had to manually adjust all time-keeping devices to the new time. As clocks became more ubiquitous (in new devices like VCRs and microwave ovens, and added to existing items like stoves and cars), this became more of a chore. Then, the devices started getting smarter, … Continue reading Time to Make a Change